Policies

Refund Policy

This policy explains when United Cornhole League (UCL) refunds memberships, event entry fees and merchandise. Questions? Email info@uclcornhole.com.

Player memberships (Conference $49.99, National $99.99)

  • You can cancel for a full refund within 14 days of purchase if you haven't used your membership yet. Using it means entering a sanctioned event, earning points or receiving member pricing.
  • After 14 days, or once you've used it, the membership is non-refundable. There are no partial refunds for the rest of a season.
  • Each membership covers one season and ends on June 30 of that season, whatever date you joined. A membership bought for the 2027 inaugural season ends June 30, 2027. The first full season, September 1, 2027 to June 30, 2028, needs a new membership. After that, each membership covers one season, September 1 to June 30.
  • Upgrades: you can move from Conference to National at any time by paying the difference. Moving down is not available.
  • Memberships belong to one player and can't be transferred, sold or shared.
  • Junior memberships are free. A parent or guardian may request a refund of a junior's event entry under the same rules.

Director commission

  • Commission on any membership that is later refunded is reversed.

Event entry fees

  • Local events: each director publishes their own refund rules before registration opens, and the director handles refunds.
  • UCL-run events (Conference Signature Events, Conference Championships, Pro Nationals and the UCL Championship): full refund if you withdraw at least 7 days before the event. After that, entry fees aren't refunded unless UCL cancels the event or your division.
  • If UCL cancels or postpones an event, you can choose a full refund or a credit toward a future event.

When UCL refunds you no matter what

  • Duplicate or mistaken charges.
  • UCL cancels a season or a membership benefit it promised and can't deliver.
  • UCL ends your membership for no fault of yours. You get a partial refund for the rest of the season.

No refund

  • A membership ended for a conduct or rules violation.
  • A chargeback filed without first contacting UCL. The account may be suspended until it's resolved.

Merchandise

  • Unused items in original condition can be returned within 30 days of delivery. Shipping isn't refunded unless the item arrived damaged or wrong.

How to ask for a refund

  • Email info@uclcornhole.com with your name, order number and reason.
  • UCL replies within 5 business days.
  • Approved refunds go back to the original payment method within 10 business days.